Privacy policy

We collect information you choose to give us when you complete a form, ask a question, enrol in a programme, or contact us. This may include your name, email address, phone number, business details, order information, and the contents of your message.

We may also receive basic technical information when you use the website, such as your IP address, browser type, device information, pages viewed, and approximate usage times. We do not ask for sensitive personal information unless it is genuinely needed for a specific service.

We use information to respond to enquiries, process and administer purchases, provide coaching and digital resources, send service messages, improve the website, prevent misuse, and meet our legal and accounting obligations.

Where we send marketing, we will do so where permitted and give you a practical way to opt out. You can still receive important messages about a purchase, programme access, or a change that affects the service.

We process information because it is needed to provide a service you asked for, because you have given consent, because we have a legitimate business need that does not unfairly override your rights, or because the law requires us to keep or use it.

If we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before you withdrew consent, and some services may not be possible without the information required to deliver them.

We do not sell your personal information. We may share the minimum information needed with trusted providers that help us run the website, take payments, deliver emails or programme content, host data, provide analytics, or support administration.

Providers must use the information for the agreed service and protect it appropriately. We may also disclose information where required by law, to protect rights and safety, or as part of a genuine business reorganisation. Where information is processed outside South Africa, we take steps required by applicable data-protection law.

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No internet transmission or storage system can be guaranteed completely secure, so please avoid sending unnecessary confidential information through a form.

We keep information only for as long as it is needed for the purpose collected, to provide an ongoing service, to resolve a query, to meet tax or other legal requirements, or to protect our legitimate interests. When it is no longer needed, we securely delete it or make it anonymous where practical.

Subject to applicable law, you may ask what personal information we hold about you, request correction of inaccurate information, ask us to delete or restrict certain processing, object to particular uses, or withdraw consent where consent is the basis.

You can make a request through the contact route provided on the website or in your order confirmation. We may need to verify your identity before responding. If you are not satisfied, you may contact the Information Regulator of South Africa or another appropriate supervisory authority.

The website may use necessary technologies and privacy-conscious analytics to remember settings, understand basic usage, and improve the experience. Your browser can help you manage cookies, although blocking some technologies may affect how the website works.

The website may link to payment platforms, social networks, or other websites. Their privacy practices are separate from ours, so check their notices before sharing information with them.

The services are for business owners and are not directed at children. Please do not submit a child’s personal information through the website.

We may update this policy when our services, technology, or legal obligations change. The effective date at the top shows when this version was last updated. We will take reasonable steps to draw attention to material changes.